What People Are Saying About VIIAD

"Before we head into the summer of 2008 (although, in some parts of the country, it already feels like summer), we wanted to share some of our recent discoveries/thoughts regarding what we are now calling the “boutique-ization” of Workers’ Compensation Managed Care.

Many of us in this industry have long believed that we need to utilize specialty companies for certain managed care products in order to ensure that we are dealing with companies who are “experts in their field.”  We have, however, traditionally struggled to have our electronic interfaces work hand-in-hand with this specialty/expert strategy. The “monopolization” that has recently occurred in the area of WC Managed Care Networks has made this “boutique-ization” even more important.  In fact, we would say that the ability to connect together a variety of small, competitive, competent specialty service companies in order to achieve the “best WC outcomes” is now absolutely necessary and extremely advantageous even in the network area itself.

We would like to share information about some interesting companies that are focused on either becoming alternative “boutiques” or focused on assisting employers and payers to efficiently and effectively deal with the medical cost “pain” or the electronic nightmare that is often caused by a “boutique” strategy for Managed Care.

VIIAD is a boutique network company with a very unique technology. Their name stands for Virtual Interactive Identification and Direction (VIIAD).  They have an automated healthcare platform that connects payers, providers and patients all in real time. It starts with tying together 60 of the strongest local and regional PPOs offering what they claim to be a virtual national network with deep provider discounts ranging from 15% to 60%.  The network can also be tailored to meet a specific employer or payer’s needs. The most unique aspect of VIIAD is their “Health Ticket” which they liken to airline e-tickets. An injured employee or their supervisor goes to a website where they can obtain a PPO compliant Identification card (health ticket) every time they need care. The health ticket has up-to-date PPO information including locations for medical providers, lab work, MRIs etc. as well as notification to providers regarding where to submit their information and billing. Based on what we have seen and heard, VIIAD is worth a look if you are searching for a network alternative."
"The VIIAD product, as you know is a great automated, highly compliant tool that connects Payors, providers and insured's all in real time. From a Payor perspective, there access to a nationwide network of local providers and the patient/member satisfaction component are extremely valuable. The real benefit that I see, which seems to be a untapped market at this time is on the Provider (hospital) side. In order for Hospitals to receive payment in a timely manner (one billing cycle), the key component is accurate and timely data at point of registration (access points to the hospital emergency room, clinic or ambulatory surgery). One of the main reasons for Hospitals not being paid by managed care companies is the patient is not covered by their insurer and as such a service could be rendered and no payment received. The key to avoid this situation is upfront eligibility verification by the provider which, as you are aware, the platform for VIIAD achieves by real time connection to relatively all the payors in the country. To my knowledge the Hospitals are struggling with this aspect because currently they have to go through three or four front end "bolt on systems" to check eligibility because prior to VIIAD's technology there was no one system that could achieve this. I believe this product on the hospital side or provider side can have a huge impact to the cash flow of the institutions because of the simplicity of the product and the limited capital infusion to implement. The return on the investment to the provider is immediate."
"You are spot on, this fills a need in comp and I admire your vision"
"The Health Ticket would help uncover information early in the workers comp claims process which would aid in early intervention activities and help with PPO channeling"